Refund policy
Return and Refund Policy
We strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not satisfied, we gladly accept returns under the following conditions:
Return Policy
- Return Window: You have 14 days from the delivery date to return your item.
- Return Shipping: Customers are responsible for the return shipping costs. We do not provide prepaid return labels.
- Restocking Fee: There are no restocking fees for any returns.
- Final Sale Items: We do not designate any items as "final sale," meaning all products are eligible for returns.
Refund Process
- To initiate a return, please contact our customer service team with your order details. We will guide you through the process.
- Refunds will be processed once the returned item is received in its original condition. The refund will be credited back to your original form of payment.
- Shipping Costs: Please note that while we do not charge restocking fees, the cost of shipping the item back is the customer’s responsibility and will not be reimbursed.
We aim to make the return process as smooth as possible. If you have any questions, feel free to reach out to our team for assistance.